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Return Policy

7-Day Return & Exchange - No Questions Asked* 

We believe in flawless eyewear that perfectly suits your needs. We know you feel the same way! That's why we're committed to making things right for you. If you're not completely satisfied with your purchase, worry not. Our promise is to swiftly refund or exchange your product without any hassle. We've got you covered with our 7-day return and exchange policy, where no questions are asked.

*Please note: Returns & exchanges are not applicable on discounted items

Some Returns & Exchange FAQs-

1- How do I return the product?

Create Return:

Visit the My Orders page and click on "Create Return."

Select the order you wish to return, provide a reason, and hit "Confirm Return." A return/exchange request will be generated and shared with you once registered.

Packaging Guidelines:

Pack the item(s) securely in the original packaging, including any accompanying documentation, accessories, and inserts. 

Cover your address label 

Write the company address mentioned on the invoice outside the package.


We only accept returns for items purchased from our website

Shipping Address for Return:

Please ship the product(s) to the address mentioned below:

Unit No.1B, 1st Floor, Steel made Industrial Estate
Marol Udyog Premises Co-op Society Limited
Marol Maroshi Road, Andheri East
Mumbai – 400 059

2- Will I have to bear any shipping costs for returns?

The returns at Mac V are on the house! That's right, no cost, no fuss.

3- How long will it take for the return procedure to be completed?

After we've given the returned item a thorough once-over, it'll take 3 to 5 business days for the refund to be on its way into your account. Consider it a brief intermission while we wrap up the inspection process.