How do I know which sunglasses suit me?
A: Finding the right pair of sunglasses can be a daunting task, but there are a few key factors to consider when selecting the right style to suit your face shape and personal style. Learn more.
How do I clean my sunglasses?
A: We have the perfect solution for you! Use the specially crafted microfiber cloth available in the MacV box you received your sunnies in. Apply a bit of water to gently clean your sunglasses. Avoid using harsh chemicals or paper towels that may scratch the lenses.
What should I do if my sunglasses have defects?
A: Don't worry! If the damage occurs during the warranty period we will sort you out! Contact hello@macv.in. Terms and conditions apply.
Do you offer prescription sunglasses?
A: Yes we do! We understand the importance of providing the perfect eyewear for your needs. Contact us at hello@macv.in and we will guide you through the process of looking stylish and being comfortable at the same time!
What is the delivery time for the prescription sunglasses?
A: It would take 5 to 7 working days for your glasses to reach your doorstep in Mumbai. Other than Mumbai, you can consider the lead time to be 6 to 8 working days.
Can I wear MacV sunglasses at night?
A: While we love our sunglasses and know they make you look dapper and chic, we don't recommend wearing them at night. You need all the light you can get!
Are MacV sunglasses unisex?
A: Yes! In fact, over 60% of our collection is unisex. We believe in making sunglasses for everyone.
How can I be sure of the quality of the materials used?
A: At MacV, we prioritize the quality of materials used in our products. We conduct meticulous quality control checks and thoroughly inspect the materials for authenticity, strength, and overall quality during the manufacturing process. All our products provide protection from UV400 light and some are polarised too. Additionally, We value customer feedback and our dedicated customer support team is available to address any inquiries or concerns you may have.
Can I return sunglasses purchased online if I change my mind?
A: We accept returns for online orders for a 7-day period after your order has reached your doorstep. Even better, all online returns are free of cost! To initiate a return, click here.
How do I know if a particular pair of sunglasses is in stock?
A: Our website has been carefully crafted by developers and automatically updates live inventory. In the rare case of it not updating, you can contact us at hello@macv.in. to confirm stock availability.
What should I do if the sunglasses purchased online don't fit properly?
A: You can return these sunglasses within 7 days and reorder the suitable pair! You could also get in touch with our customer service team for additional help! Don’t worry all returns are free of cost.
If the sunglasses you purchased online don't fit properly, we've got you covered! You can easily return them within 7 days and reorder a pair that suits you perfectly. We offer free returns, so you don't have to worry about any additional costs. If you need any assistance with the return process or have any other questions, please feel free to reach out to us at hello@macv.in. We will be more than happy to help you find the right sunglasses.
Are MacV sunglasses polarised?
A: Yes! We have an entire collection dedicated to polarised sunglasses. We provide you with maximum protection against glare and harmful UV rays. Shop yours here [link].
Can I wear MacV sunglasses while driving?
A: Absolutely! MacV firmly believes in protecting your eyes and recommends you wear our polarised sunglasses. These provide great protection against glare and harmful UV rays, making them ideal for the daily day drive.
How long will it take for my order to arrive?
A: Orders usually take 3-7 business days to arrive, depending on your location.
How do I know if my sunglasses offer UV protection?
A: While there is no way to test whether sunglasses offer UV protection. All MacV sunglasses are CE UV400 certified.
Do you offer any discounts?
A: Yes! We offer various discounts throughout the year. Sign up for our newsletter to stay updated.
What is the warranty period for MacV sunglasses?
A: Our sunglasses come with a six-month warranty against manufacturing defects.
Can I cancel my order after it's been placed?
A: Yes! However, once an order has been dispatched, it cannot be cancelled.
Do MacV sunglasses come with a case?
A: Yes! All of our sunglasses come with a protective case to keep them safe when not in use. Watch this tutorial to learn more about how you can optimise the case usage. [link]
You are not selling very expensive, will it protect my eyes 100%?
A: Allow us to debunk the misconception that high cost equates to superior performance. Here at MacV, we dissociate quality from price and instead prioritize delivering products tailored to your needs. Our commitment lies in providing sunglasses that surpass expectations in terms of style, quality, and functionality, all while offering competitive pricing.
Our Sunglasses have polycarbonate lenses which ensure UV 400 protection keeping your eyes safe from both UVA and UVB Radiation.
Do polarised glasses provide higher protection?
A: Yes, when wearing sunglasses without polarisation the lenses only reduce the amount of light that is transmitted through the lens both horizontally and vertically. But when you choose polarised lenses, the glasses absorb horizontal light waves, while still allowing vertical waves to pass through. Therefore the light only travels in one direction through polarised lenses which then eliminates glare.
Do Sunglasses Wear Out?
A: Yes, sunglasses wear out. Eventually, regular use of sunglasses can lead to a deterioration in their UV protection layer. Factors like exposure to the sun, wear and tear, and inadequate care fastens the deterioration process. You should replace your MacVs every 2 years to ensure maximum protection against the sun at all times.
Tips for having my sunglass last longer?
A: Store them in a proper case, clean them under flowing water and use a microfibre cloth to wipe lenses. Having multiple sunglasses helps increase the life of sunglasses due to constant rotation.
What if I buy glasses & they don’t fit me?
A: You can place a return request within 7 days of purchase. However, the glasses have to be in perfect condition (same as when sold). Any defect will not be acceptable.
How do I contact your customer services?
A: You can call us on (+91) 022 -49185662 between Monday to Friday and 10 am to 6 pm.
How can I request a warranty claim?
A: For warranty claims, please visit our nearest store or write to us at hello@macv.in.
What is covered and not covered under warranty?
A: Covered: Manufacturing defects (such as frame colour coating, lens colour fading, etc.)
Not Covered: Scratch on the lens, mercury lens fading, and physical damage.
What forms of payment can I use?
A: You can select the online payment mode when checking out from the cart.
How long does it take to process my return?
A: 3-4 business days after we have assessed the return.
Is it possible to get my product gift-wrapped?
A: Surely we can do that! When checking out there is an option for writing a message. Craft your desired message and we will do the rest!
Do I need polarised Sunglasses?
A: Yes, you certainly do. We consume a world of reflected light that is constantly moving and in flux. polarised lenses channel this reflected light, reducing its movement and thus providing more visual clarity and definition. Also, polarised lenses reduce eye fatigue which is a direct trigger for headaches.
Are all polarised Sunglasses UV Protected?
A: Not necessarily. These are two different concepts. UV Protected lenses are designed to block UV rays and reduce the overall brightness of the light reaching your eyes, however, traditional UV lenses do not reduce glare. polarised glasses on the other hand feature a special filter that is specially designed to reduce glare from reflected light that interferes with vision. Nevertheless, it is always best that you opt for the best of both worlds. All our polarised sunglasses are UV400 protected.
Do cheap sunglasses protect your eyes?
A: Cheap/Unbranded Sunglasses may not harm your eyes but at the same time, they do not possess the necessary qualities like UV Protection, Polarisation, Ideal Lens Quality, etc. The manufacturing of these glasses is not subjected to strict quality control and thus cannot be verified for even UV398/399. Hence, unbranded/cheap sunglasses may not cater to your protection requirements even though they may check right on fashion appeal. MacV sunglasses, on the other hand, are subjected to stringent quality control measures that ticks on all parameters be it style or functionality.
What colour lens is best for sunglasses?
A: Dark colours (brown/grey/green) are ideal for everyday use and most outdoor activities. Darker shades are intended primarily to cut through the glare and reduce eyestrain in moderate-to-bright conditions.
Light colours (yellow/gold/amber/rose/vermillion) excel in moderate- to low-level light conditions. Indoor + fashion.
Reflectors and polarised lenses: They are often great for skiing, snowboarding and other snow sports. They provide excellent depth perception, enhance contrasts in tricky, flat-light conditions, improve the visibility of objects and make your surroundings appear brighter.
Ultimately, it’s your preference.
What colour lens is best for driving?
A: Copper and amber tints increase contrast, making them the ideal options for driving. If you’re aiming for a crisp, clear view, we suggest finding a pair of polarised shades with amber or copper lenses/tints.
Are all polarised brands the same?
A: All polarisers are the same, so if a pair of sunglass is polarised, it won’t do anything different than a more expensive pair of polarised glasses. However, cheap sunglasses are often not polarised, only tinted. That will reduce the brightness of light, but won’t eliminate reflections.
Is the order checked to make sure that nothing is wrong before shipping it to me?
A: Yes. We have trained opticians that do a quality check of all of our frames and lenses prior to shipping them to you.
What is the Best UV Protection for Sunglasses?
A: Look for sunglasses that protect you from 99% of both UVA and UVB light. This includes those labelled as “UV 400,” which blocks all light rays with wavelengths up to 400 nanometers.
Are UV 400 sunglasses ideal?
A: Yes, UV 400 protection means that your glasses protect your eyes from both UVA and UVB radiation. Therefore UV 400 is the safest bet.
How to Get Maximum Protection from Your Sunglasses?
A: Go for big frames and wrap-around styles as they provide extra UV protection by blocking rays that come in from the side. Also, make sure that you get lenses with UV coating, and polycarbonate lenses have built-in UV coverage.
How do I find my nearest store?
A: To find your nearest store please use our store locator.